Terms of Service
1. Acceptance of Terms
By accessing, browsing, or utilizing the website located at https://springfieldmo.roofexpertusa.com/ or placing a telephone call to our emergency dispatch line at (888) 208-4155, you agree to be legally bound by these Terms of Service. If you do not agree to these terms in their entirety, you must discontinue use of this website and our dispatch coordination service immediately.
2. Nature of Independent Referral Service
Roof Expert USA operates exclusively as an independent marketing, advertising, and emergency referral coordination desk. Roof Expert USA is not a licensed general contractor, does not directly employ physical roofing laborers or repair technicians, and does not own or maintain a commercial roofing fleet. Our role is strictly limited to connecting commercial and residential property owners who require emergency roofing assistance with independent, third-party licensed and insured roofing contractors operating within the Springfield, Missouri, metropolitan area and surrounding Ozark communities.
3. Independent Contractor Relationship & Scope of Work
All roofing assessments, emergency tarping, leak repairs, structural restorations, pricing estimates, contracts, and warranties are executed solely and exclusively between you (the property owner or authorized property representative) and the independent roofing contractor dispatched to your property. Roof Expert USA is not a party to any contract, agreement, or warranty entered into between you and any dispatched roofing contractor.
We do not guarantee, represent, or warrant the pricing, availability, timeliness, quality, or structural efficacy of any services performed by dispatched independent contractors. You retain the sole right and responsibility to evaluate contractor credentials, verify local trade licensing and insurance policies, and negotiate contract terms prior to authorizing any work on your property.
4. Limitation of Liability
To the fullest extent permitted by applicable Missouri law, Roof Expert USA, its parent entities, officers, directors, employees, affiliates, agents, and dispatchers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:
- Any act, error, omission, negligence, delay, or default of any independent roofing contractor dispatched to your property;
- Any property damage, personal injury, roof collapse, water intrusion, mold contamination, or structural failure occurring before, during, or after contractor repairs;
- Any pricing disputes, mechanic's liens, warranty disclaimers, or contractual non-performance between you and a dispatched contractor;
- Any inability to access our website or delays in telephonic dispatch response during extreme meteorological catastrophes or carrier outages.
5. Administrative Office Notice
The administrative address published on this website (1350 S Holland Ave, Springfield, MO 65807, USA) serves exclusively as an administrative communications and digital intake desk. It is not an open walk-in retail office, contractor yard, or showroom. All dispatch services are conducted telephonically and delivered directly to the client's property address.
6. Intellectual Property Rights
All text, graphical elements, logos, page layouts, source code, and design architecture displayed on this website are the proprietary intellectual property of Roof Expert USA and are protected under United States and international copyright laws. Unauthorized reproduction, scraping, redistribution, or modification of website content without prior express written authorization is strictly prohibited.
7. Governing Law & Jurisdiction
These Terms of Service shall be governed by, interpreted, and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these terms or our dispatch coordination services shall be instituted exclusively in the state or federal courts situated in Greene County, Missouri.